Government Services Portal
Overview
A multi-service government portal with 200+ services, an e-queue, citizen personal accounts, and an e-application system. Serving 1 million+ citizens digitally.
What was done
01
Services Catalogue & Applications
Built a catalogue of 200+ government services with e-applications, status tracking, and citizen notifications.
02
Citizen Personal Account
Unified account with request history, documents, and e-signature, integrated with government agency databases.
03
E-Queue System
Appointment booking with SMS notifications, service centre load monitoring, and visitor flow management.